Get in touch with us...

Get in touch with us...

Have a question or need advice?

Fill out our quick form and we'll get back to you as quick as we can.

Fill out our quick form and we'll get back to you as quick as we can. We usually answer all our emails within 24 hours, sometimes we're really busy and at weekends it may take a bit longer for us to get back to you, we do reply to all our emails.

Enter a valid order number (e.g. SAU000123456).

The serial number is usually a unique 6–12 digit (or alphanumeric) code found on the appliance rating plate, typically located inside the door, on the side or rear of the appliance.

Please click on the button to follow our very simple Returns process.

Please upload photos of the damage so we can review your request. Multiple images from different angles can help us understand the issue more quickly

More ways to get in touch with us

Website Customer Services

For general product information, and order queries, contact:

email: [email protected]

Or, call us on

01484 940111

what3words address:

///charmingly.fund.photos

Company Info

If you’d like to send us a good old-fashioned letter, please send it to:

Stores Direct Ltd

Pennine House, Longbow Close

Huddersfield, West Yorkshire

HD2 1GQ

 

Company Reg 05041152

VAT Reg 755940795

Phone Opening Times

08:30 - 17:00
Monday - Friday
09:00 - 16:00
Saturday
11:00 - 15:00
Sunday

Easter Phone Opening Times

10:00 - 16:00
Good Friday
09:00 - 16:00
Saturday
11:00 - 15:00
Easter Sunday
10:00 - 16:00
Bank Holiday Monday

Bank Holiday Phone Opening Times

10:00 - 16:00
Bank Holiday Monday
08:30 - 17:00
Tuesday - Friday
09:00 - 16:00
Saturday
11:00 - 15:00
Sunday

Christmas Phone Opening Times

Closed
24th, 25th & 26th December
 
09:00 - 16:00
Saturday 27th December
 
11:00 - 15:00
Sunday 28th December
 
10:00 - 16:00
Monday 29th December
 
10:00 - 16:00
Tuesday 30th December
 
Closed
31st December & 1st January
 
08:30 - 17:00
Friday 2nd January
 

Showroom Opening Times

09:00 - 16:00
Monday
09:00 - 16:00
Tuesday
09:00 - 16:00
Wednesday
09:00 - 16:00
Thursday
09:00 - 16:00
Friday
09:00 - 16:00
Saturday
Closed
Sunday

Bank Holiday Showroom Opening Times

10:00 - 16:00
Bank Holiday Monday
09:00 - 16:00
Tuesday
09:00 - 16:00
Wednesday
09:00 - 16:00
Thursday
09:00 - 16:00
Friday
09:00 - 16:00
Saturday
Closed
Sunday

Easter Showroom Opening Times

09:00 - 16:00
Monday
 
09:00 - 16:00
Tuesday
 
09:00 - 16:00
Wednesday
 
09:00 - 16:00
Thursday
 
10:00 - 16:00
Good Friday
 
09:00 - 16:00
Saturday
 
CLOSED
Easter Sunday
 
10:00 - 16:00
Bank Holiday Monday
 

Easter Showroom Opening Times

09:00 - 16:00
Monday
09:00 - 16:00
Tuesday
09:00 - 16:00
Wednesday
09:00 - 16:00
Thursday
10:00 - 16:00
Good Friday
09:00 - 16:00
Saturday
CLOSED
Easter Sunday
10:00 - 16:00
Bank Holiday Monday

Christmas Phone Opening Times

Closed
24th, 25th & 26th December
 
09:00 - 16:00
Saturday 27th December
 
11:00 - 15:00
Sunday 28th December
 
10:00 - 16:00
Monday 29th December
 
10:00 - 16:00
Tuesday 30th December
 
Closed
31st December & 1st January
 
08:30 - 17:00
Friday 2nd January
 
Loading...
Loading...